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Customer Reviews about apartments st petersburg
Our Customer Reviews
Dudley Naumowicz, UK
Enjoyed our stay in the Moscow apartment » read more
Vic Lipski, Wellington, New Zealand
Over a period of two months we found the City Realty agents unfailingly helpful in a complicated transaction that was much more to our advantage than it was to City Realtys. I will readily recommend them to anyone because of their integrity and excellent service. » read more
Dudley Naumowicz, UK
Enjoyed our stay in the Moscow apartment » read more
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Each Moscow serviced apartment is located in the historical center of Moscow Russia

Moscow serviced apartments all come with washing machines, free WiFi and much more

Customer Reviews about Serviced Apartment - Moscow

Russian TravelCity Realty is a member of the American Society of Travel Agents (ASTA). We pride ourselves on great, personalized service. We promise to give our all to make your stay in one of our Moscow serviced apartments or St. Petersburg apartments a wonderful experience. We want to leave you with a great impression of Russia. Please read below what our guests have to say about their time with us. We also have past customers who are willing to talk about their experiences with our company. If you would like these references, please contact us and we will put you in touch.

Recommended by

Our travel group under the names City Realty or Express to Russia is recommended by the following travel guides for travel and Moscow apartment accommodation in Russia

lonely planetMichelinFodor'sDK eyewitness travel
Frommer's


City Realty office

Dudley Naumowicz, UK
Enjoyed our stay in the Moscow apartment
Vic Lipski, Wellington, New Zealand
Over a period of two months we found the City Realty agents unfailingly helpful in a complicated transaction that was much more to our advantage than it was to City Realty’s. I will readily recommend them to anyone because of their integrity and excellent service.
Dudley Naumowicz, UK
Enjoyed our stay in the Moscow apartment
Roger Stover, USA
City Realty, especially Tanya, helped make our stay in St Petersburg pleasant and trouble-free, both before and during our trip.
Fred Gansky, USA
Just had my second experience with City Realty in three years. They are always professional and accommodating, The two apartments that I rented in different parts of Moscow were ideal for my needs...and the price was right.
Michelle McGovern, USA
We just returned from a trip to Moscow, where we rented a great apartment from City Realty. Their service was amazing. They always knew who I was when I called and were very attentive. Communication was top notch! I'd recommend them to anyone looking for reasonably priced accommodations.
Robyn Bunting, Australia
Organised a great apartment and transfers for our trip to Moscow and St Petersburg. I would recommend City Realty to anyone considering a trip to these wonderful cities.
Anastasia and Dean
We had a fantastic time in st-petersburg, and the apartment was a good value for money with a great location. We have only praises for an excellent service provided by City Realty( Alla and the rest of the team).
We have recently deleted our Profiles from facebook, so we wish not be part of that anymore.
But We will be happy to give any recommendations to the potential guests.
All the best and thank you very much,
Mobeen Aslam, UK
Very reliable company and friendly & helpful people - Anastasia has been very supportive through out the tour. I used the company for visa, apartment, airport pick up and police registration and had no problem at all. Will use their services again if needed.
Pauline van der Zee, Germany
We booked an apartment in the old city centre, just in the neighbourhood of the Hermitage and other museums. This was great, as we had a lot of rain during our stay. The apartment was very quiet and we had a nice stay.
Nicola Begotti, Italy
We just stayed in apartment Ministry Deluxe and what to say, we will definitely be back!
the position is very central and the apartment was very clean and very big... could accomodate 4 person very easily
good surprise was the free of charge wi-fi
thank you Anastasia, see you again in March!
Tetrao Tetrix, Czech Republic
I have used your service three times for obtaining one month tourist visa. Your service is really express, cheap and working solution for obtaining visa to Russia! Voucher was accepted at embassy without problems. Thank you! Next time again with you
Richard and Elizabeth Bond, USA
Thank you for arranging such a wonderful trip for us. we thoroughly enjoyed ourselves and found your services to be excellent. the connections and transfers were timely and professional and the apartment was a delight. Everything you said it would be.
Jose De Jesus Ting, Thailand
We stayed at the Central Park Apartment via Olympiysky prospect. We had a terrific time. The place is so accessible. The apartment is very clean and the wi-fi works so well. We didn't have any problem at all. The staff of City Realty is kind and professional. It was easy to talk and request something. Thank you for all the kindness and assistance. We will certainly used your service again next time.
Ned Wallis, Australia
We had a wonderful stay in Rubensteina apartment - it was perfect for us as we were travelling with our eight yr old son.
Everything was easily accessible and the apartment had everything we needed. Would highly recommend this location and apartment
Paola E Basta, Italy
Hi guys! My friends and I had a wonderful stay in your apartments both in Moscow and St. Petersburg. Excellent locations and clean and confy rooms. A huge thank you to the girls in both your offices, they were all very kind and helpful. I'd definitely travel again to Russia by your agency!
Laraine and Heinrich Heese, France
Dear Yulia,


We are home safely now and I should like to confirm that the expedition to Novgorod went extremely well, as I told your colleagues in the office.

Dmitiri was there on time, drove carefully and accompanied us with the guide all day. We would recommend him highly.

Many thanks for finding Tatiana as a guide for us at Novgorod. She is excellent, loves her city and is a very well informed historian and archaeologist. She is also a very pleasant person and we enjoyed our day with her very much, as well as finding out a lot about her town and Russia in general.


We had a ery good trip to Saint Petersburg and were very happy with the services of Cityrealty. All went very well, the transfers and the apartment and we should like to thank you for your efficiency


With warm regards

Frank Weilbach, Germany
Thank you guys from City Realty Russia for the excellent service. The apartment at Olympiski prospect was perfectly located close to the city center, very tidy, spacious and quiet. The best way to stay in Moscow and avoid pricy hotels!
Brenda Charlwood, UK
Privet, Alla! A big thank you to you & your colleagues from me & my friends who stayed in Nevsky Suite from 11th to 18th July. We thought you were all very helpful, efficient & so alarmingly young with such good Russian!! Molodets. We all had a great time in "Piter" & the minor criticisms of the flat in no way were a reflection on our overall satisfaction with it! After just a week in the city I came home buzzing, it took me days to come down to earth & after a week hearing & seeing Russian I was talking to my cat in Russian for several days!! We did not go to the Hermitage as it was too big for us, but we all did different things. Cathy & I got the train out to Repino on a very wet day & walked through the rain to the Gulf of Finland to "see the sea" :) I think we were untypical tourists , wishing to experience a different side of SPB, & it did not disappoint. Yeshcho raz, bolshoye bolshoye spasibo & kind regards.
Barbara Shaw, South Africa
I have just spent a wonderful ten days in St Petersburg and stayed in a lovely apartment through City Realty. It was very central and had everything that we needed.

The city is charming, the cathedrals are soaring, the sun shone for almost 21 hours a day, the opera was sublime and we walked by the canals and waterways until we were exhausted but happy. I can't believe that it is over. I could easily have stayed for another week or two.
Nadya Koopmans Notkina, Netherlands
I have been to Moscow recently for 8 days. I have booked the apartment via your company. Thank you very much for your excellent service, help and support in providing all the big and small details for people who haven't been in Moscow for a long time!
The location of the apartment was excellent too!
Gerri Marquis, Canada
Great Service with City Realty. Loved my stay in St. Petersburg at 88 Nevsky Prospect. Superior accommodations and location is fantastic.
Guy Coudert, France
Very close to Mayakovskaja and Belosruskaja metro station.
Very good grocery store around the corner, banks, cafes and restaurants in the neighborhood.
Colleen Brennan, Australia
The staff really helped us by emailing information about the apartment prior to our arrival, but it should be made a bit more clearer to ring the office on arriving in Russia, as we went straight to the apartment thinking we could get in, but had to wait a few hours for someone to come around with the keys. On saying that, the staff were responsive when we had no hot water, and very good processing our visa registrations. First timers to Russia should also use the pre paid transfer option available from city realty as catching cabs requires some experience with flagging and communication.
Katsuyuki &Ayako, Japan
Thank you for your cooperation.
I was in time for a letter of invitation receipt, application safely yesterday.
I thank you very much.
Marina Williams, Singapore
Great location, awesome service and transfer. Thanks so much and if we ever go to Russia again we would definitely stay in one of your properties. A+++ experience!
Jean Lai, USA
Enjoyed looking out our window to see the skyline of Moscow. The apartment was clean and spacious for a studio and had a large bathroom. It was great to be able to have some breakfast items kept in the refrigerator to eat in the apartment rather than having to go out to eat every morning. I did not like the entrance to the building nor the hallway of the floor that we were on. I thought that it was dirty and unkempt, so the apartment itself was a pleasant surprise. The wi-fi never worked in the apartment, but were able to get BBC on the TV and had a landline phone with which to make local calls.
Carl Lauer, Netherlands
Dear Ekaterina,

Thank you for the extremely fast dispatch of the above-mentioned tourist voucher. You and Olga, the lady I spoke with earlier, provided an excellent service!

With best regards
Panagiota Panagopoulou, Greece
We came back and back to our daily schedule and neglected to thank you for your help and services. We had a very nice time in Moscow, the appartment (Sadovaya Ring) was excellently located and was so so so convienient, The couch that we were worried if it would feet 2 people was soooo big that both of us slept very well. The appartment itself was really nice - simple and we were very happy to have our own kitchen and super market close by. Just beneath was the money exchange place with a good price (between euro and rubles) and that was extremely convient as well. We had NO trouble with internet and we even got to do some phone calls as well. Thank you very much.Thank you for recomending it. A very big thanks to Anastasia for dealing with us and our needs, and all of you that work there.
Ekaterina Tereshchenko, Russia
A+ location and unbelievable panoramic view from the balcony.
Zoya Nesterenko, Ukraine
Location - in 5 min from the metro station, in 1 min - from Old Arbat and New Arbat, cosy quiet place (alas, during our stay there was some noise from nearest house building), very clean rooms, good equipment of the kitchen
Jeffrey Child, USA
This apartment is conveniently located a short walk from the Metro. Although it's on a busy street, we were able to sleep well with the windows open. There was no nighttime noise from businesses or pedestrians in the area. The apartment was well maintained and very clean. The kitchen was well equipped for our needs. Communication and support from City Realty staff was uniformly excellent. When told that a transfer driver will meet you at a certain time, count on it! I will rely on City Realty for my next trip to Moscow without hesitation.
Mirco Mioni, Italy
It is very close to the center, the apartment is very big
George El Debs, Syria
In center, good comfort, clean, price is the best
Roberto Busnelli, Latvia
Thank you very much for your services and your attention.
Our stay has been very pleasant thanks to your cure in the details.
When we go back to Rusia, surely I will contact you again
Monique Chapelon, France
We are back from Russia und had a beautiful stay there; Our apartment " Kremlin de Luxe" was very comfortable and it's nice from your office, that we could get it earlier on the first day and leave it later on the last day.
Thanks.
Chandra F Buffart, Australia
I received my Business Visa today and would like to Thank You
and your Company VERY much for your good,clear and fast service.
If I Need you again in the future I will defenately use You again and
also I will recommend your company to other Business people that
need to travel to Russia.
Thanks again and Many Good wishes from Sunny Australia,

Bolshoye Spasiba
Lieven Theys, Sweden
We recently stayed in the old arbat theatre suite. The apartment matched the description perfectly so there were no unpleasant surprises on arrival. City Realty also organised airport transfers and they were punctual and efficient. Thoroughly recommended.
Irina Beylin, USA
Great service, all my requests were met right away, timely transfers, perfect communication. Excellent price performance, comfort and location. I will recomemend the agency to all my friends.
Alison Mable, UK
Really near to Kremlin, etc., and to local metro and shops. Good sized rooms. A few minor problems - the door handle kept falling off - but very good value for money.
Ricardo Martinez, Spain
The situation of the apartment was fantastic. The plumber of the apartment must be revised.
Leyla Keskin, Bahrain
I didnt stay as I had to cancel my trip but my friend did and they were very happy about accomodation. and I was happy with the reservation and all the arrangements were completed easily. Could you please put some maps and and some brochures about where to go, what to eat or so. It would be very helpful. Thanks for all.
Alexander Salenikovich, Quebec
Moscow short term rentals
Dear Paul and Anna,

I would like to thank you for the excellent accommodations and service. The information on the website and efficient email communication allowed making the right choice and facilitated the travel arrangements. My friends and I enjoyed very much staying in a clean and spacious apartment in the heart of St.-Petersburg, two steps away from the major attractions, and at a fraction of the cost of the nearby hotels. I am very glad to have chosen your business, I will use it again, and I will certainly recommend it to anyone I know. Please, keep up with the good work.
Best regards,

Istvan Lengyel, Hungary
I have excellent experience with City Realty! They are very flexible in extreme situations, like cancellation of a trip due to airline bankruptcy (MALEV), change of the apartment. I recommend them if you want to stay in Moscow at reasonable prices!
Hannah Mayer
Dear Anastasia,

I just wanted to let you know how much I appreciate your help over the past week. The apartment was great; we all felt comfortable and had a really good time.
We checked out today at 11.30am and left the apartment just like we'd found it.
Thanks loads once again! I will definitely recommend you and CityRealty to my coworkers, friends, and family.
Have a great evening!

Best,
Erwin Schaer, Switzerland
Dear Elena,
City Realty was very efficient in organizing the rental of my appartment and in providing invitations required ro obtain visa. The transportation, with driver Viktor, was also very reliable. Real City is a partner who can be trusted entirely
Helen and Robert Robertson, Australia
Dear Elena

I would like to thank City Realty for its reliability, attention to detail and integrity throughout the time I had dealings with the firm.

The apartment (Fontanka Deluxe A) was nothing short of amazing! We were blown away by its size, as we expected something about half the size! We also expected that we would have to visit the supermarket on arrival to purchase soap, washing powder etc, but were very pleasantly surprised to discover that it was all provided for us. Having 3 bathrooms between four of us was a real bonus and allowed us to spend more time exploring the city!

We opted to accept your advice re transfers, and could not have been happier with the decision. Our drivers were on time, friendly, reliable and trustworthy. They also saved us a lot of time.

If we return to St Petersburg, we will not hesitate to book the same apartment, and have already recommended it to friends who plan to visit the city in 2012.

Best wishes
Mr and Mrs VIATTE, France
Hello Madam,

Thanks to you, we had a very pleasant stay in Moscow. Everything was great: your quick answers at our questions, the nice and well furnished apartment with a good situation. No surprise at all, everyone was on time (for the check in and check out).
I would really recommend your website to friends (I already did, as we are currently living in Russia and have a lot of friends in the same situation).
We appreciate spending a week end or a couple of days in Moscow or/and in St Petersbourg and will use again your Internet site for finding an accommodation!
Many thanks to City realty!

regards
Ravinder Singh, India
Moscow short term rentals
Dear Anastasia and Elena,

I so greatly appreciate you for all the arrangement's made by you and your team at cityrealty. My trip was indeed a memorable one and I had a wonderful time. To my surprise, the Old Arbat Theatre Suite apartment happened to be located at one of the most happening place and it added to my delight. I will be looking forward to using your services for my next visit to Russia.
The attached photograph is of me and my brother at the Red Square.

Many thanks to City Realty.

Regards,
Alexander Higgs, Australia
We had a very pleasant stay. I have used your service several times in St Pete and Moscow, and will continue to do so. I live in Moscow and sometimes have visitors.
Alida Carelsen, South Africa
This is to thank you and your office, especially Tania, and your driver(can not remember his name) for the more than special help you gave us in our dilemma!

Thanks SO much to assist us in getting to Police Stations, train tickets etc etc. That is something that we will never forget. We know you went far beyond your boundaries.
Tania(I think I remember right) did have so much patience with al the red tape, and with al the translations. We are very greatefull, without her help we would have still been in St Petersburg.
So much thanks also for the driver that went to us IN the train compartment! please give our thanks for him.

God bless
Kathryn Chacon, USA
Elena,

Thank you so much for providing me with the necessary help for my trip to Moscow.
My trip was fantastic. I would say this was the best trip ever to Russia.
The Hotel Bega was FANTASTIC! I loved that hotel. The service was excellent as well as the accommodation. I had a fantastic time and the service provided by City Realty was excellent, as always. I was sad to leave Moscow but shall return soon and will be again seeking services from City Realty! I hope to go back in the early or late summer.

Thank you!
Rhonda Daniels, USA
Hi Elena:

I want to thank you for arranging my trip to St. Petersburg. I had a wonderful time. Your team was great. Olga was a very good tour guide who helped me a lot during my trip. The driver, Anatoly, was also wonderful. He showed me around St. Petersburg and I appreciate his kindness. Unfortunately, since I don´t speak Russian, I could not tell him how much I appreciated his help. Please let both of them know that I really appreciated their assistance.

Thanks to Express to Russia, I was able to visit your beautiful country.

Thank you again for everything,
Melissa Siebke, USA
Dear Daria,

I just wanted to say thank you so very much for helping plan our trip to Russia. Everyone at your office and the mini-van drivers (Alexander and Victor) were wonderful. Helpful and kind. You were also so very helpful when we had trouble with our flight in NYC and were going to be arriving in Moscow late.

I would recommend your company to anyone who would want to visit Russia!

Thank you so much! Spaseeba!

Bruno Diconne, France
For 2 years now, I organise all my trips in Moscow with booking of an appartment from City Realty. I recommend to anyone going to Moscow to do the same to ensure safe and reliable appartment. Organisation and people is just perfect, good communication, easy transfert from airport with drivers that bring keys. Many thanks to City Realty team
Michael Werner, Family with young children, United Arab Emirates
Wonderful experience, welcoming and helpful.
I´ll recommend to others, and we will seek your services if ever we return to St. Petersburg.
Margaret Marchant, New Zealand
Dear Alina,

I´ve been back from holiday for a few weeks now. I just wanted to thank you again for all you did to get our train tickets to us at our hotel - especially as it was during your weekend time. My friend & I both had an amazing time in Russia. I will definitely remember Express to Russia for my next visit :) Thank you.
Roy Delaney
Hello Ksenia,
Just wanted to drop you a quick note to thank you for all of your and your company´s help in getting us our apartment in Moscow over the previous two weeks. The place was great, and all the help and assistance that we were given during our stay was invaluable. We´d definitely recommend you and your company to any colleagues who are coming your way!

Many thanks once again,

William Bennetts
Dear Ksenia,
We enjoyed our stay at the Old Arbat Deluxe,the view was amazing!
We will be visiting Moscow again in January and hope to use your company again.
Thank you
Nico Sakellarides
Hi Alina,

We LOVED the train ride. It was the highlight of our trip.
Moscow and St. Petersberg were unforgettable. The people we met were so lovely.
St. Petersberg is definitely a place we want to revisit over and over again. A part of us is still remains there.

Thanks again and we look forward to doing business with you soon.

Take care,

LIM SIEW K, Singapore
Daria,
Thank you very much for your quick reply to my emails. Excellent service.
Best Regards
John Walker, UK
Zdravstvyite Alina!

Thank you so much for getting our tickets! I am so happy that everything is now in place and we are now ready to come to Russia! Please can you tell us where your office is in St Petersburg? We would like to come in and thank you for everything while we are in the area! Thank you so much for everything! Blagodaryu Vas za vsio!

Mr Ben J Adams
Dear Daria, Many thanks to the work you and your team has worked to help a dream come true so i can go see my girlfriend in russia and propose to her! i found the services excellent, most helpful with added visas on your site that this site I have seen nowhere else. Russia is a new tourist destination and your team is at the forefront of providing a hassle free service. I will defenitly be using this site again when i next vist. A very happy customer mr ben adams Again many thanks to Daria and im looking forward to my holiday and engagement plans.
Enrique Castanon, USA
Dear Anna,

Thank you very much for your services and prompt disposition to help,
I will certainly recommend your company.

Sincerely,
Elisabetta and James Laird, Australia
Dear Anna,

We want to thank you and your staff for all the help that made
our holiday in St. Petersburg and Moscow a wonderfull time to remember.
We will always cherish the days we spent in St. Petersburg, the accommodation was very good and confortable better than the one in Moscow.
In both cities we were treated with respect on public transport and wherever we went.
Thanks to all the drivers for all their help and a special thank you to the gentlemen who took us to the station.

There is a possibility that we will travel to Russia again, there is always more to see and revisit the old places.

All the best to everybody.
Sincerely,
Alex Simpson, UK
Maria,

Had a good time, apart from the football result, and thanks to your Moscow staff for all
their help. The apartment was just what we needed and in a great location.
Would recommend City Realty to others.

Regards,
Katharine Hsiao, USA
We have reached home and want to say we really thank you for your hospitality and help while we were there. We will recommend City Realty to our friends in Moscow and those going to Russia!
Donna Brown, Kingston, Ontario
I am writing to let City Realty know how pleased I am with their service. I booked an apartment in St. Petersburg (Nevsky 96) for the nights of Sept. 6, 7, and 8th, 2006. The apartment was clean and bright and large and had wonderful high ceilings. It was furnished well and kitchen supplies were sufficient for our needs.

The office staff at City Realty were cheerful and helpful, (I mostly dealt with Masha) and someone met us at the place with keys as directed and on time. Check-out was easy and pleasant.

Above and beyond the call of duty, however, was that Anna couriered a pair of shoes to me in Moscow that I had left in a closet at the apartment. Someone had to go look for the shoes, they had to pack them up, and then arrange the courier service. I really appreciated the extra effort and time spent doing this extra job.

I would not hesitate to recommend City Realty to others or to book with them again.

Sincerely,

James R. Tucker
Hello Anna

I must say you are one of the most efficient people I have worked with about this trip to Russia. I am very thankful for your attention. And I really appreciate the different apartment. It is within walking distance of many of the places I want to see in St. Petersburg.

Thanks again
Ali Chouchane, UK
Dear Maria,

Thank you very much for your help and good service.
I had a nice time in Moscow. I particularly enjoyed my stay at the White House Suite.

Best regards
Mark Kramer, USA
Dear Maria,

Having returned to Boston last night, I wanted to contact you about the apartment in which I stayed in Moscow from the 15th to the 19th of March.
The apartment, as you know, was arranged for me by your firm, City Realty.

I liked the apartment a lot, and I will definitely use the services of City Realty again in the future. (I come to Moscow 2-3 times a year.) I also wanted to praise the employees of the Moscow office, Svetlana and Fred, who were very pleasant and helpful. Svetlana met me at the apartment precisely as we had arranged, and she very expeditiously took care of my visa registration.
Tim R. Thomason
Maria, I wanted to thank you so much for you and your staffs help. I enjoyed the stay in Moscow and I am really looking forward to another trip to see more.

Svetlana and Fred were very curttious to me and also a great help. Also even enjoyed the ride back to the airport…..I like the way people drive there.

Once again thank you

Sincerely,
Michael Maturo
Hi Maria,

I just wanted to thank you for your pleasant help during my stay. It was a pleasure staying at one of your apartments and I do look forward to using City Realty the next time Iґm in Russia.

Good luck!

Alison Hilton, USA
Dear Nadia,

I meant to write to you much sooner, but despite the delay, I can say that I was very pleased with the Arbat Flat, and especially with the help and support of your Moscow office staff.
Svetlana was especially helpful with good advice and assistance with taxi arrangements. Both of the young women were cordial, friendly, and seemed to enjoy their work. They made a great impression on us.

Best wishes and thanks,
John Hupalo, Australia
Hi Nadia,

I am back in Australia after my great trip to Europe and wanted to send you a quick email to thank you for the great apartment that you arranged for my brother and myself in Moscow. I must admit when I saw the outside I was a little concerned but when I got inside it was great - great views and location.

As a result of all your help making my trip so enjoyable I have been recommending your company to people back in Australia. As I am a school teacher a few of my colleagues who travel a lot have taken your details.

Once again thank you for all you have done and if I donґt return in the immediate future some of my friends will.

Kindest Regards
Allen Beall, USA
Moscow short term rentals
Nadia,

Iґve been meaning to thank you for your help organizing our trip. The trip went very smoothly.

The apartment in Moscow was well appointed and very well located, so we could walk to most places from there. Julie, at City Realty in Moscow was also very helpful with our visa registration, and we really enjoyed visiting Exhibition Park while we were out there.

The Red Arrow Express to St. Petersburg was a highlight, the first class cabins were well worth it. The Northern Lights Hotel in St. Petersburg exceeded my expectations, the room was beautiful, and the staff was extremely helpful.

Thanks again for helping us with such a memorable trip.



P.S. Attached is a photo of Jennifer and I at Red Square.
Adrianus Hermus, Netherlands
Dear Nadia,

We had a wonderful time in Moscow. We liked the apartment and especially the location of the building in the vicinity of the Tverkaya Ul.
The arrangement with the driver at Domodedovo worked out beautifully.

Bye bye

Esin Usak, Turkey
Dear Nadia,

Thank you very much for the organisation, everything was very good. Also Moscow office helped me for the transfer to the airport yesterday.

Thanks again for everything and i hope i can come again.

Sincerely,
Julia Gladchenko, New Zealand
Dear Nadia,

Thank you for perfectly organised arrangement. It was a pleasure to use your company and I will highly recommend it to my friends and colleagues.

Best regards,

Pascal Arros, France
Dear Nadia,

I didnґt write to you since I came back from Russia.

But I want to thank you for your help. The apartment was realy very nice and the view from there was so wonderful!

Be sure if i come back to Russia Iґll stay with City Realty and iґll give your adress to all my friend going to Russia!

Thanks a lot again.

Aldo Bermudez, USA
Nadia,

Just wanted to say Greg and I had a wonderful time in St Petersburg and Moscow. I shall be recommending your apartments to everybody I know. Especially the St Petersburg apartment. Thank you very much.

Thank you

Janine Rochon, Canada
Hi Elena,
we are back to Canada, we enjoyed very much Russia, Moscow, what a nice city.....
the guide was very good with a perfect french language
Thank you again for your support
Emmanuil Gatsios, Germany
Back again in office from my Moscow trip last week. We were very happy and satisfied with the car service you offered us and specially with Nikolaj, the best driver from Moscow. We wish to thank you and Nikolaj as well for this great support which made our stay and work in Moscow more than comfortable.

Best regards,
Stanley Toomath and Lola, New Zealand
Dear Elena and team,

We thank your team for making our visit to Russia so endlessly memorable -- and special appreciation to Nastya for helping Lola through my two days´ absence in hospital. Everything went well afterwards, especially with Julia on the Vladimir-Suzdal tour.
Perhaps we may meet again someday.

ZSUZSANNA SALDA, HUNGARY
Just back from holidays. We had an amazing time. Loved St Petersburg very much. Thank you for helping us organizing the trip. I found your website very helpful. And all staff very profesional and helpful as well. So big thanks again to everybody in the office. We would like to return to russia for moer holidays at some point.



Michele et Claude BOUGARD-CARPENTIER, France
Chere Madame Maslaeva,

Mon epouse et moi, tenons a vous remercier pour l´accueil et l´efficacite de votre agence durant notre sejour a St Petersbourg: appartement confortable, silencieux et agreable, sans oublier les petits details importants lorsque l´on voyage (petits sachets de the dans l´appartement, seche cheveux, planche a repasser, etc.), ponctualite et efficacite du chauffeur qui a assure notre transfert vers la gare de La Baltique lors de notre depart.

Nous ne manquerons pas de recommander votre agence aupres d´amis qui desireraient visiter votre ville.
Sinceres Salutations
Helen Deckelman, USA
Dear Elena:

Thank you for all the arrangements and good advice for my recent trip to Russia. Your driver, Victor, was perfect: he gave me a tour of the route from the airport and even taught me some Russian words. The hotel Nevesky was just right for me, a single. The staff couldnґt have been more friendly and helpful right up to my leaving; by then we were up to hugs for goodbyes! (We overcame the language problem with much laughter.) Not a fancy place, but more than adequate and the ladies made me feel very comfortable. I would recommend it to anyone! I loved Russia and hope that I can make the trip again...

HAPPY HOLIDAYS!

Best regards.
Mark Korade, USA
Hello Elena! So very sorry this thank you is soo late but i wanted to thank you and your very fine organization for a truly wonderful trip! Everything went just fine and no problems at all! All members of our trip had a great time!We also wanted to thank you for providing us our truly great driver Nikoli Dimitrov! He was not so much our driver,but he was a true member of our party! He was GREAT!! We look forward to booking our trip to MAKS 2009 with your firm , and wish to have our new friend Nikoli as our driver.Many thanks to you all and wishing you the best for the new year.Thank you again Elena! I will write again in ґ09.
Oriol Nubiola, Lidia Sans, Spain
Dear Nastya,

just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. The first poor impression about the entrance and the stairs disappeared soon, just after crossing the door (I know itґs not in your hand, but the aspect of the stairs is a bit frightening for western tourists!). But once there, we appreciated the simple and functional Ikea style, not very different from what we have at home. The appartment was clean and comfortable, and we were really at ease. Besides, your services proved to be accurate, with transfers to airport on time and english speaking drivers.

So, congratulations for your job, we spend five lovely days in yor city, and I will recommend you if I have the opportunity.

Best regards!
Elena Nosyreva, Russell Duncan, USA
Dear Nastya,

Iґd like to thank you and City Realty team for help and support. We enjoyed visiting St. Petersburg very much, and we really appreciate that there were no problems with accommodation. Hope to use your service again in future.

Thanks again.
Donald Harper, USA
Dear Anna,

You did an excellent job and should be commended for the arrangements for the mini-hotel (Admiralty Inn which everyone in my group highly enjoyed and what a superb location!), the support for the four visas, the two transfer drivers and all your prompt answers to my many questions.

We had a marvelous time in St Petersburg and we will recommend City Realty to our friends and acquintances.

Thanks again for your help.
Best regards,
Amy Lesiewicz, USA/Russia
Thank you for arranging the apartment and transfers in St. Petersburg. Everything was wonderful and we enjoyed the apartment very much. I will recommend you to my friends who travel to St. Petersburg.
Gordon Read, UK
Dear Nastya,

Now that we are back home, though feeling rather ґhung overґ with the excitements of our visit to your extraordinary city as well as to Moscow, we are writing to thank you for your many kindnesses and your attentiveness to our comfort and convenience during our visit. You have a most impressive organisation which, we are sure, is enhanced in its work by the unwearying commitment of you and your colleagues.

By the way, if you know of anyone who might be interested to explore a gap in the shuttle bus market, we think there must be an opportunity in ferrying visitors between Pulkovo I and Pulkovo II. A fare of 100 Rbl each way would probably not be unreasonable when taxi drivers ask (but in out case did not get) 1000 or 1500! It would be much easier than having to take the 39 coach towards the city and getting off and crossing the road to catch the 13 shuttle on its last stop before turning into Pulkovo II (even though that method is even cheaper)!

Our kindest regards to you and your cooleagues who assisted us,

With best wishes,


Margareth Thorion, France
Thanks very much for sending your newsletter. I was very pleased with your services last summer when I went to St Petersburg and i may envisage to come back next year. If so no doubt i will contact you.

In the meantime, i wish you all a very happy new year.

Best regards


Yuksel Ozbek, Turkey
Dear City reality team member ;

I travel moscow and st. Petersburg with your organization at
2005.Really it was wanderfull.Again thank you very much your kind
approcah and discipline.I always advise to my friends your firm If
they want to visit Russia.
Also I wish you happy new year. Best regards,
Jane Merz, Texas, USA
Holiday greetings from Texas!
I just got the newsletter and feel a bit homesick. That is probably a bit
weird, since I am not Russian, but only visited this past summer.
My friend Ludmila Pospelova and I had an amazing 3 weeks in Russia and I
long to return. She gave me a calendar with pictures of Moscow on it and I
have it hanging in my office.
City Realty made our visit so easy and comfortable. Of course, traveling
with Ludmila was a dream come true. She was at the ready to answer
questions and translate.
I wanted to ґfit inґ and not look like a tourist. Apparently I succeeded
since many folks asked me directions or just spoke to me in Russian.
Ludmila jumped right in, thank goodness.
Russia is just gorgeous and I hope I will be lucky enough to return. So
much to see and do. I found the people warm and friendly, the food
delicious, and adventures around every corner.
I wish you health and happiness in the New Year,
Bernardo Gonzalez, Mexico
I hire an apartment on St. Petersburg on Nevsky 66.
The place is perfect, in the best area to be (just 10
minutes walking to the hermitage). If you want to have
dinner you just walk around and youґll find lots of
restaurants. And the service is good they give me a
lot of interesting information. I was very impresed of the
apartment and the service. Thank you for everithing Dasha.

Carol McGarrick, Australia
Dear Dasha

We are now back home in Australia and I just wanted you to know that we appreciated the way you handled our booking in St Petersburg. It can be difficult sometimes dealing with tourists so, many thanks, we have good memories!

Kind regards
Carlos Lewison, USA
Hi Dasha,

Thanks for making my trip comfortable and the apartment was perfect!

Beso,
Steven Tsang
Hi,
I have just come back from my trip to Saint Petersburg and I have seen the roses and chocolates that you delivered to Natalia and I just wanted to say a big thank you as they looked wonderful.

Yours sincerely

Jeffery Meyer, USA
Hi Dasha,

Great to meet you last week, and thanks for everything. Brooke and
I enjoyed the apartment quite a bit.

Hope to see you again in May!

Best,

John Penney, USA
Hello Dasha:

I just wanted to thank you for helping make my trip very enjoyable. The
apartment was just perfect. Great location! The drivers you provided for
my airport transfers were pleasant and helpful.

I have recommended you to my co-workers.

Thanks again,
Frans and Maria Hofhuis, Holland
Dear City Realty,

We had a very good stay in St. Petersburg in your apartment in Millionaya 23.
Thank you for the transfer from and to the airport.
St. Petersburg is a very beautiful city and we hope to come back in the future.

Best regards,

Arnaud Coudray
Dear Tanya,
First of all, we wish you a happy new year, with lots of happiness and
successes.
We would like to thank you and the whole team from City Realty for your
valuable contribution to our stay in Saint-Petersburg. The apartment was
fine, visa registration efficient, and handling of keys very easy. We will
recommend your services to people interested in travelling to Russia.
Best regards,
Richard Bradley UK
Dear Masha!
Excellent service. Iґve got my tickets very quickly.
Thank you
Greg, California, U.S.A.
Moscow short term rentals
Hi Everyone!



I found arranging for travel in Russia to be very bureaucratic and
process oriented, not service oriented. The people at City Realty did
the best job of listening to me and trying to meet my needs of the
travel agencies that I worked with. I appreciated this effort and I
think you will too.




Best wishes for safe adventures!


Chris and Larisa, Russia
Dear All at City Realty,

Just to let you know how much we enjoyed our last trip to Moscow. The service was excellant as allways. We stayed at the Golden ring Hotel,and on this occasion you also organised a very enjoyable tour of the Kremlin. We shall continue to use your service. We are in fact today booking another trip with you. Using your Best Hotels site. We shall try to take some photos this trip.
Yours Sincerely
Owen Rankin, Australia
I somehow found City Realty on the internet whilst exploring travel to Russia. We are experienced travellers and had been to St Petersburg and Moscow some 30 years ago. We were a litttle concerned with internet security but felt secure with City Realty. Indeed , there security seemed so tight I had some difficulty with the internet. The solution was simple, I rang Russia, and spoke to the people at City Realty. They were perfect, they spoke excellent english (australian) answered every question and were more than helpful, whether booking hotels, apartments, trains from helsinki or taxi´s to meet the train.
If you need a company that knows your booking and gives personalised service then I can recommend City Realty. And if you have trouble with the internet then just give them a telephone call, it worked perfectly for me. We had a great time!
Nickie Bertolotti from France
Hi!

During our holiday in St Petersburg this July , we stayed in
appartments rented through your company. We were all impressed not only with
the quality of the flats which were very clean and central but also with the
help that everyone at City realty gave us from our very first contact via
internet. They helped us with the visas and train tickets and all sorts of
information. We have not only recommended them to other friends but also
are planning to come back again to Russia in a yearґs time when we shall
definitely book our accommodation through them. Thank you all at City
Realty and Good luck.

Walter, Eva and daughter Nina
Moscow short term rentals
Hello, Sdrastvitje,

We enjoyed our little, clean, newly adapted room with tea, coffee and fridge in a rather safe and very central area. We met the owner when stoping with the taxi to ask where it is, because finding the adress should be marked very clealy. A picture on the web would be nice before booking.

Thanks for you personal help on the phone.

Kind regards



Sabine Dugge, Germany
Moscow short term rentals
Hi everybody,
I’m so glad let you know, that our stay in Russia in summer 2005 were very interesting, successful and very nice. We were in St. Petersburg for three days. We booked our hotelstay via internet und we get a answer shortly after booking. The paymentmethod was easy und correct. The hotel was a good choice. It was clean, centrally located und our voucher was accepted without difficulties.
So I like to say thank you to all of the team.
We will go to Russia in the summer 2006 too. I’m sure, that we will book our appartement and the invitation for the visum by your young growing company as well.


I wish you a Merry Christmas and a Happy New Year and I’m looking forward to contact you in the next Year.

Best wishes



Michael Hoade, Australia
Hi Victoria,

Myself and my 2 friends had a wonderful time in St Petersburg - thank you very much for organising our appartment and your friendly manner - if we decide to visit St Petersburg again we will be sure to contact City Realty again.

All the best!

Regards,

Ernesto Mendez, USA
Hello Elena!!
Just wanted to say hi and thank you!!
Everything was perfect as you arranged it. The driver was at the airport, the hotel was ready, no problem, and thanks to you.
It was wonderful doing business with you, and will be a returning customer later this year.
thanks, again,

Graham Randall, Pretoria, South Africa
Dear Anna,
We have arrived back in Pretoria and I am back at my desk. We were initially a bit apprehensive about setting up our tour on the internet, so I thought to let you know that we were very happy with every aspect of the service you provided. The bookings, appartments, transfers, rail trip and car/driver were all excellent. Many thanks. Regards
Humberto Glaser, Chile
Dear All,
I am very pleased with your service in Saint Petersburg. The apartment that City Realty rented to me, located at Dumskaya 5, was an excellent place. There were all the necessary things to live with comfort and the whole apartment was new, operative and clean. The apartment is in a building located near the most important places in the city.

Visa support is another good service of City Realty. I could get my visa without any trouble, easily and quickly. Later, your stamp in it was enough to leave Russia.

City Realty’s staff, in Saint Petersburg, is efficient, kind and affable. I have to write specially about Anna. She was always ready to help us in everything, from the beginning to the end of our stay in Saint Petersburg. She solves everything and she never loses her smile. She is an authentic professional. In her, you have an excellent collaborator. Congratulations! I am sending now a photo of Anna, as we promised to her.

If I’ll come back to Saint Petersburg (or Kiev), you can be sure that I’ll contact your company again. Thanks for your offer; I’ll take it in account. My best wishes for the New Year 2005 to: Paul, Anna, Ira, Katya, Elya, Maya and Igor
Sincerely yours,
Martin and Elena Forman, New Zealand
Hi Paul,
Martin and Elena here from New Zealand. Sorry I didnґt get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The apartment was imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.

However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.

Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards,

PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg.
Ivarna Kalinkova and Edward Henry, South Shields, UK
Dear Paul,
We so very much enjoyed our stay in St Petersburg. For me especially it has been a long held ambition to come to Russia, and now I will certainly return. I was impressed by the spaciousness and quality of your lovely apartment, it was so central and yet so peaceful. I love the fact that the building was old and original and maintained this impression, balcony and big windows, while being so modern and comfortable inside. Everything we needed was provided. You and your staff were so helpful to us. I have traveled a lot including Prague and Venice, both noted for their beauty, but for me St Petersburg itself is by far the most unique and beautfull city.
Andrea Friedel, Robert Bosch Corporation
I am a German Expatriate working in Saratov, Russia. I use my vacation to get to know the country. For a four day trip to St. Petersburg with my parents who flew in from Germany, I made a reservation with City Realty. The apartment was right next to Nevsky Prospekt and very well equipped and very clean. City Realty organized tours for us to Tsarskoje Selo and Pavlovsk on the first day and Peterhof on our second day. They picked us up in a very comfortable Van and while riding to the sightseeings the guide gave us lots of information about the history, present and future of St. Petersburg. So additionally we also got a St. Petersburg sightseeing tour! The palaces in Tsarskoje Selo and Peterhof are usually very crowded. Lots of tourists were waiting at the entrance but thanks to City Realty we were in there in a minute. The guide was also experienced in those places and gave us useful informations and hints. To sum it up, we really enjoyed St. Petersburg and the tours. My parents were very enthusiastic about St. Petersburg and promised to come back next year! Thank you, City Realty, that our trip to St. Petersburg is still very vivid and pleasant in our mind.
Best regards,

Deha, expat from Moscow
Dear Maya,

I`d like you to thank you for your excellent hospitality and services provided during my wife and her guests visit to St.Pete. Starting from meeting late at night on time I heard that everything was perfect; the central location, european fit out, clean, tidy, economic. This was her third visit and the best accomodation services taken among all. Others like beverages, city maps, etc were a bonus. You will definetely be the first that I will remember in my next St Pete visit.
Regards,

Nick Lockyer, KPS Maritime, Australia
Paul,

Having made several trips to Russia in the past few years, the idea of spending another two weeks in small, expensive hotel rooms was not exciting me. The opportunity to rent an apartment had some real advantages. The service from City Realty was precise, timely and without problems. Your people were courteous and helpful and the apartments met my expectations 100%. I will certainly have no hesitation in using your services again and recommending them to my friends and business colleagues.



David Khan, Paris, France
Using City Realty is the best way to stay in Moscow: convenient, clean, calm apartment in the center for less than a hotel. Very nice and competent staff, cleaning by maid included. Donґt look elsewhere
Best regards,
Dahoud
Willem Wals, Almere, The Nethelands
In previous visits to the great city of St. Petersburg, I stayed in hotels. For my last visit, I stayed in an excellent apartment offered by City Realty.

My apartment was clean, efficient and perfectly located near the city centre. The service of City Reality for registration of my visa and the pickup/collection of keys went smoothly even though I arrived and left on a Sunday. Luckily for me, the staff could help me in English as I still have not mastered the difficult Russian language. All in all, my stay was more comfortable and cheaper than if I had stayed in a hotel.

I will certainly use City Reality again for accomodation on my next visit to Russia.
Sincerly,
Jeffrey A. McDaniel, Ohio, USA
To Paul and the staff at City Realty,

I wanted to thank you very much for your help in my recent visit to St. Petersburg. I visited the city from November 2 through November 13, 2004. Every step of the way, from initially looking at apartments online, to booking the apartment, to follow up emails, to actually getting the transfer to the apartment was handled not only professionally but personally. It is a nice touch that you provided a personal contact at your office that I could reach at almost anytime of the day. Her name, of course, was Katya. She was a delight to work with. She handled all of the arrangements with patience and grace.

I have visited Russia before, but never St. Petersburg and had some concerns about using an apartment versus a hotel. Utilizing an apartment instead of a hotel room was not only a savings in money, but was so much more comfortable as well. The apartment was very clean, warm and fully equipped from a satelite television, to bath towels, to pots and pans for the kitchen. Having a cleaning lady stop by every few days was a nice touch.

I am a business owner myself and I know how it can be tough some times to always put your best face forward to clients. But I stopped into the office several times and the staff was always eager to answer any questions and help me with anything. There was one time I remember I had to stop into the office and Paul was the only one there as it was a holiday weekend.
He took the time to help me and my fiance out and even hailed a cab in the pouring rain. It is touches like this that make your company great and I see only a bright future for City Realty.

I definitely will recommend your company to anyone who asks and will be utilizing your service in the near future for an apartment in Moscow next year. When my future wife and I come back to St. Petersburg (hopefully very soon), of course, you will receive a call from us.

Thank you again for all your help and wonderful service. I wish you a happy new year and continued success.
Respectfully yours,


P.S. Hi Katya!!
Alan Anderson, Scotland
Dear Paul
City Realty is a friendly and competant company that could not do enough for us when we visited Russia in June 2004. The flats we rented were spacious and reasonably priced and situated centrally. The russians, not unlike the Scots, are dour but proud of their fascinating country and generally helpful.

Moscow may only require a few days, but St. Petersberg demands a full week and is best seen on foot. Make sure to have tea at the Astoria hotel -Hitler could not!
Nicola Smith, Spain
Dear Paul and City Realty,

I wanted to write to you to express my appreciation for the way we were treated.

Firstly, the apartment was excellent and very reasonably priced for its location in St Petersburg. It was my parentsґ first trip to Russia, so having somewhere so central, comfortable, and within walking distance of all the great sites was ideal.

We especially appreciated the guided tour that you organised for us at very short notice - the interpreter and guide was absolutley brilliant. We felt that you made a special effort us to organise this, and that the service was very personal and helpful.

Working with you over e-mail to organise the booking was also very straightforward - you were always very quick, helpful and courteous, and I felt that things were being done confidentially. It was interesting to have the details and correspondence all recorded on a secure site.

Although I speak some Russian, having people who speak very fluent english is obviously very reassuring for others like my parents who would struggle to communicate generally in Russia. I hope that I can come to St Petes again to enjoy your services once more.
Best wishes to all of you.

Percy P. Batlivala, New Delhi, India
My family of 5 spent 3 glorious days in St Pete. We stayed in a 2 bedroom apartment rented to us by City Realty. City Realty picked us up at the train station, took us to this apartment that had a great location in the center of the city. The apartment was very clean, comfortable and spacious. It was kept clean by a local maid.
I would highly recommend City Realty for their value and location.
Thanks City Realty,
Daniele, Rome, Italy
I have spent my last summer in St. Petersburg and I stayed with City Realty in 2 different flats. Everything was perfect, from the transfer from airport up until the end of my holiday. Thanks for the professional people and perfect service.
Clive Langham, UK
My time in Spb was made so easy by City Realty, a young company based on Bolshaya Morskaya. They saved me money, frustration and time. Their apartments are very comfortable and central, but their customer
service is what really sets them apart - nothing is too much trouble, they re-assure and support you, and offer great value for money. Iґve already booked my time there next year with them. Thatґs a 100%
recommendation.
Ben Rogers, Australia
Dear Katya,
Once again thank you for organizing the apartment for us in St Petersburg. The service from your office (and via the website) was friendly, efficient and helpful. Our apartment (Moika 28) was delightful to stay in for the week. It was very clean when we arrived and had plenty of room for two couples.
The location was fantastic.
Kind Regards
Jeff McDaniel, Ohio
Dear Katya,
I wanted to thank you and the rest of City Realty for a truly wonderful trip to St. Petersburg. But especially you, because of your patience and willingness to work with me to make my second (but not last!) visit to Russia truly great. Tell Paul I said hi. Thanks again and I will of course be using your services again when Nina and I come back to St. Petes (as a married couple of course!).

Sincerely,
Larissa Wilson, London, Nokia
Dear Paul and Leonid!

I wish to thank you for the help and professionalism when dealing with my quite demanding request to find and purchase apartment for me.

In spite of my prejudices towards success of the purchase of a nice apartment remotely, I was happy to find out that the things were managed very smoothly and quite in line with Western standards. Of course local knowledge is a must. One of the important components of the deal was the clarification of the background of the apartment that could not be done without your thorough checks. Also the financial aspect of the transaction (using cash) was quite easy, well organized and secure. I would recommend your firm to any of my acquaintances who maybe looking forward to find a holiday place in St. Petersburg.

Kindest regards and thank you
Ludovic and Lamia Descouens, France, Concord Catering
Our experience with City Realty has been very positive. As newcomers to St. Petersburg, City Realty helped us find an apartment in an ideal location overlooking the Neva River. We are grateful for their efficient service. They facilitated communication between us and the Russians. We were very pleased with their assistance and would not hesitate to use their services next time.
Chris Bradly, UK
Dear Maya,
Many thanks for once again your swift response and the professional standards that you operate to; it is truly appreciated. I will have to make sure that when I am in Russia next that I buy you a drink for keeping romance alive between Natasha and myself
Best wishes and thanks again
Marjorie Jackson, Ex-pat, Moscow
We were pleasantly surprised with our accommodation in St. Petersburg through City Realty, because we had been late in booking for a popular Russian holiday weekend and expectations were low. The apartment was clean, comfortable and conveniently located so we could walk to the tourist highlights and great restaurants. Victor and Anna were very gracious hosts and I certainly intend to contact City Realty again when I want accommodation in St. Petersburg.
John Kwok, USA
Hello Anna,
Thank you so much for all your efforts to deliver the flowers at the changed date and at so late a time, I appreciated it. I would also like to thank City Realty for such an excellent service and I will am sure I will use this service again, and others. I also found all the info on the website regarding all the services offered very informative and will hopefully use them when I eventually visit St. Petersburg. At that time, I will need accommodation, holiday visa, etc. Thank you again for the excellent service, I have been told the flowers are very beautiful and look forward to seeing the pictures as soon as you have them.

Ray Middleton, New Zealand
I want to thank you at this time for the wonderful service that I have received. It is my intention to return to Europe in March and at that time I will use your company to go to St. Petersburg once again.
Anne Bell, Australia
Hello Anna,
A brief & belated note to thank you for all the effort you put in to making our holiday fantastic – we really enjoyed ourselves!
The apartment at Moika 28 was excellent and all the transfers worked really well. So thanks again and I hope many more people use your service!
Kind regards.
David and Lizzie Saltz Athens, GA
Our whole family had a great time in St. Petersburg, and the help of City Realty was a big part of that. They were always kind and helpful and arranged for all kinds of things, from a great babysitter to advice on nearby stores. The city is so stunning, and being able to stay right in the heart of things walking distance to all the sights made our trip much more enjoyable than others we know who stayed farther out and didnґt have the kind of help City Realty offers. We also highly recommend that anyone going buy the Knopf Map Guide before coming, it helps you to understand where the apartments are as well as the many other amenities and aspects of the city.

Vanessa and Peter O’Brian, Ex pats in Moscow
Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all.
The possibility of renting apartments when we go to St Peteґs is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation.
See you soon and if we can be of any assistance to you in Moscow just let us know,

FRANCOISE BELFROID, Belgium
Hi Masha, I just wanted to thank you for organizing such a great trip for us. Our guide Anna was great, smart and very educated on all topics, fantastic to have around! The hotel was very confortable, Georg the driver was efficient and so typically russian, I think... If one little detail could have been better it is to combine both excursions out of St Petersburg the same day since most of the road is the same. But trully I will recommend your organisation to friends and relative that may want to come and visit St Petersburg. Thank you for your great job and your follow-up.
Sonja Myers, USA
Hello Alisa, Hello Dasha

We came back three weeks ago and had to attend to lots of chores that are now all under control.
Please accept biiig thanks from Mr. Sims, my husband Dan and myself .
Your organization of our visit to your beautiful country was impeccable. We felt well-taken care off and very special!
We loved all the tour guides you have allocated to us - but Elena Vinogradova in Moscow, a wonderful human being who was closer to our "age" and far more experienced a guide - was our favorite! We shall certainly recommend your agency and Elena Vinogradova as a guide - to anyone that we know wants to visit Russia.
Young Anna and especially Elena Kaschevskaya made our stay in St.
Petersburg a very, very enjoyable affair. They were efficient, knowledgeable, extremely helpful, kind and personable young ladies.
We fell in love with the driver Sasha in St. Petersburg! What a character! We even christened him with two more "informal" names:
"The formula 1 driver Sasha" or on occasion: "a Kamikaze driver Sasha"!
:-)))) Still, Sasha got us where we were going in the shortest period of time through the heaviest road traffic with admirable driving skills and without the scratch - on the car or the passengers! :-)))) [this is supposed to be a "smiley face"]
We did have a slightly disturbing experience when Mr. Sims was pick- pocketed in St, Petersburgґs underground, but he managed to cancel his credit cards before the big damage could be done and soon got back on his feet. After that incident however, he was not willing try the underground transport again.
Well, I guess this says it all Alisa. Ah, yes, I hope Elena Kaschevskaya mentioned to you that my husband wanted to bring you a bunch of flowers as a way of thank you for taking such good care of us.
We are so sorry that we never had enough time left in St. Petersburg after the guides would return us back to the hotel - to make it to your office before closing time.
So here is a picture I took of the of flowers we wanted to buy for you...
Thanks again for everything and....KEEP UP A GOOD WORK.

Kind regards
John Cantin, Canada
I must admit going to Russia was a big deal for me. I didnґt speak the language and had no idea what I was getting into. I cannot tell you how happy I was to use your company to find me places to stay, interpreters, flight tickets, cell phone use and the list goes on and on. People were very friendly in your office and my visa was worked out very quickly. I have told my friends if they ever want to go, please call City Realty. By the way, our friend Vladimir was indispensable for me.
Yuksel OZBEK, Turkey
Dear Alisa;
Realy it was very nice holiday. Like a dream. Thank you very much for your help during this trip. Everything was perfect. If anybody wants to came Russia from Turkey I will advise City realty.
Simon Futo, Great Britain
Andrei,
Many thanks. I would like to say that I have been very impressed by your prompt service and customer care. I will be recommending your service to my family and friends.
Raju Ved, India
Paul,

During my visit with my family to Russia this month, I stayed in City Realty apartments at both St Petersburg and Moscow.
Right from booking the apartment on internet, to checking in /out of the apartment was very smooth and hassle free.
While in Russia all my queries were answered promptly .
I would like to thank your team Tanaya, Dasha and Maria for their courteous service.
I would definitely recommend City Realty to any of my friends visiting Russia.



Seamus Sweeney
Myself and my friend Kevin Foy stayed in the Ermitage until Sunday the 22nd of August.I just wanted to drop a note to you to thank you for being so professional and kind to us. We will certainly recommend the Ermitage to our friends!
Kate Heyman
Dear Elena
We have just arrived home from our holiday, having spent a week in Finland after we left St Petersburg. This is just a quick email to thank you and your colleagues for all your help with our arrangements. It all went very smoothly.
We loved St Petersburg and will definitely come back for a longer stay at some point in the future.


Paul van Urk, the Netherlands, Europe
Hello Victoria,
We donґt know if you remember us but we hired the apartment, Moika 28, in July/August. We just want to say thank you because our visit to Russia was a trip we will never forget! The city was great and the apartment was beautiful. We will recommend city realty to all our friends and relatives because we had such a good time in Saint Petersburg with city realty.
Thank you again and maybe we will see you once again!
bye-bye

Michael Hoade, Australia
Hi Victoria,

Myself and my 2 friends had a wonderful time in St Petersburg - thank you very much for organising our appartment and your friendly manner - if we decide to visit St Petersburg again we will be sure to contact City Realty again.

All the best!

Mara McKenzie
Dear Elena,
I am writing to thank you for organising the excellent hotel Admiral for us in St Petersburg. The room, bathroom etc were very nice and the ladies in charge were extremely kind, friendly and helpful.
Also the tour of the Hermitage on July 5th with Anna Lapteva was the highlight of our time in St Petersburg. This most beautiful and highly educated young woman gave us three (my husband, daughter and me) a personalised tour of the beautiful treasures in the Hermitage and taught us a lot about the development of Modern European art over the centuries. Her high level of knowledge and her charming manner was very very impressive. Please pass on our appreciation to Ms Anna Lapteva if possible!
Thank you again!
Joy Ellsworth, USA
Hi Alisa!!

Thank you so much for your help!!! We had a great time with Julia!!!
We appreciate all you did!!! Our time in St. Petersburg will NEVER be forgotten!!! My father still talks about it and I´m sure he will for a long time!!! Julia did an incredible job as well as Alexi the driver. I know none of this could have been done without you so please accept our sincere thanks. If there is anything we can do for you... please let me know!

Again - thank you so much!!!!!
Ernesto Mendez, USA
Hello Elena!!
Just wanted to say hi and thank you!!
Everything was perfect as you arranged it. The driver was at the airport, the hotel was ready, no problem, and thanks to you. It was wonderful doing business with you, and will be a returning customer later this year.
thanks, again.
Francisco Gonzalez, USA
Many thanks for all your help in making our stay in St. Petersburg such a wonderful experience for my family. The apartment was lovely, centrally located, and very reasonably priced. Loved the high ceilings and big windows. The location could not be better. My father has a pacemaker and he walks very slowly, but he had not trouble making it to the Hermitage, St. Isaacґs and the Assumption on foot. There was a 24-hr market around the corner, and a lovely pastry shop a block away. The price was better than a hotel, or any of the other apartment rentals I checked. This was my third trip to St. Pete with my wife and son. The two previous times we had stayed at a friendґs house. This was our first time with you and I did not want anything to go wrong as my parents, who are in their mid-70s, were joining us this time. I appreciated Dashaґs quick and reassuring responses throughtout, as well as Natashaґs help and professionalism. Also, I am very glad we took advantage of the transfers to and from the apartment. The driver was punctual, reliable and corteous. In short, my parents are walking on air after their first visit to St. Petersburg. It is a wonderful city, but you really helped make our stay truly enjoyable for the whole family.
Many thanks to you.
Mr. and Mrs. Krishnamurthy, India
Dear Anna, We are back home in Bangalore after a very nice hoilidays in Moscow & St.pґburg. Thanks a lot once again for the excellent arrangements.
Jack Daniel, France
nous avons passe un excellent voyage !
hotel tres bien et les transfers aussi.
la ville est merveilleuse....
merci encore pour vos services.
Ludovic and Lamia Descouens, France, Concord Catering
Our experience has been very positive. As newcomers to St. Petersburg, your company helped us find accommodations in an ideal location overlooking the Neva River. We are grateful for the efficient service. You facilitated communication between us and the Russians. We were very pleased with your assistance and would not hesitate to use your services next time.
Vanessa and Peter O’Brian, Ex pats in Moscow
Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all. The possibility of renting apartments when we go to St Peteґs is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation. See you soon and if we can be of any assistance to you in Moscow just let us know,
Martin and Elena Forman, New Zealand
Hi Paul,
Martin and Elena here from New Zealand. Sorry I didnґt get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The lodgings were imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.

However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.

Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards, Martin and Elena.

PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg.
Humberto Glaser, Chile
Dear All,
I am very pleased with your service in Saint Petersburg. The apartment that you rented to me, located at Dumskaya 5, was an excellent place. There were all the necessary things to live with comfort and the whole apartment was new, operative and clean. The apartment is in a building located near the most important places in the city.

Visa support is another good service of your company. I could get my visa without any trouble, easily and quickly. Later, your stamp in it was enough to leave Russia.

Your staff, in Saint Petersburg, is efficient, kind and affable. I have to write specially about Anna. She was always ready to help us in everything, from the beginning to the end of our stay in Saint Petersburg. She solves everything and she never loses her smile. She is an authentic professional. In her, you have an excellent collaborator. Congratulations! I am sending now a photo of Anna, as we promised to her.

If I’ll come back to Saint Petersburg (or Kiev), you can be sure that I’ll contact your company again. Thanks for your offer; I’ll take it in account. My best wishes for the New Year 2005 to: Paul, Anna, Ira, Katya, Elya, Maya and Igor
Sincerely yours,

Video testimonials

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Two travellers from Switzerland


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Two travellers from Thailand


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Russian family from France visiting Russia


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Two travellers from New Zealand and Russia


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Two travellers from South Africa




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