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For 2 years now, I organise all my trips in Moscow with booking of an appartment from City Realty. I recommend to anyone going to Moscow to do the same to ensure safe and reliable appartment. Organisation and people is just perfect, good communication, easy transfert from airport with drivers that bring keys. Many thanks to City Realty team

Wonderful experience, welcoming and helpful.
I´ll recommend to others, and we will seek your services if ever we return to St. Petersburg.

Dear Alina,

I´ve been back from holiday for a few weeks now. I just wanted to thank you again for all you did to get our train tickets to us at our hotel - especially as it was during your weekend time. My friend & I both had an amazing time in Russia. I will definitely remember Express to Russia for my next visit :) Thank you.

Hello Ksenia,
Just wanted to drop you a quick note to thank you for all of your and your company´s help in getting us our apartment in Moscow over the previous two weeks. The place was great, and all the help and assistance that we were given during our stay was invaluable. We´d definitely recommend you and your company to any colleagues who are coming your way!

Many thanks once again,

Dear Ksenia,
We enjoyed our stay at the Old Arbat Deluxe,the view was amazing!
We will be visiting Moscow again in January and hope to use your company again.
Thank you

Hi Alina,

We LOVED the train ride. It was the highlight of our trip.
Moscow and St. Petersberg were unforgettable. The people we met were so lovely.
St. Petersberg is definitely a place we want to revisit over and over again. A part of us is still remains there.

Thanks again and we look forward to doing business with you soon.

Take care,

Daria,
Thank you very much for your quick reply to my emails. Excellent service.
Best Regards

Zdravstvyite Alina!

Thank you so much for getting our tickets! I am so happy that everything is now in place and we are now ready to come to Russia! Please can you tell us where your office is in St Petersburg? We would like to come in and thank you for everything while we are in the area! Thank you so much for everything! Blagodaryu Vas za vsio!

Dear Daria, Many thanks to the work you and your team has worked to help a dream come true so i can go see my girlfriend in russia and propose to her! i found the services excellent, most helpful with added visas on your site that this site I have seen nowhere else. Russia is a new tourist destination and your team is at the forefront of providing a hassle free service. I will defenitly be using this site again when i next vist. A very happy customer mr ben adams Again many thanks to Daria and im looking forward to my holiday and engagement plans.

Dear Anna,

Thank you very much for your services and prompt disposition to help,
I will certainly recommend your company.

Sincerely,

Dear Anna,

We want to thank you and your staff for all the help that made
our holiday in St. Petersburg and Moscow a wonderfull time to remember.
We will always cherish the days we spent in St. Petersburg, the accommodation was very good and confortable better than the one in Moscow.
In both cities we were treated with respect on public transport and wherever we went.
Thanks to all the drivers for all their help and a special thank you to the gentlemen who took us to the station.

There is a possibility that we will travel to Russia again, there is always more to see and revisit the old places.

All the best to everybody.
Sincerely,

Maria,

Had a good time, apart from the football result, and thanks to your Moscow staff for all
their help. The apartment was just what we needed and in a great location.
Would recommend City Realty to others.

Regards,

We have reached home and want to say we really thank you for your hospitality and help while we were there. We will recommend City Realty to our friends in Moscow and those going to Russia!

I am writing to let City Realty know how pleased I am with their service. I booked an apartment in St. Petersburg (Nevsky 96) for the nights of Sept. 6, 7, and 8th, 2006. The apartment was clean and bright and large and had wonderful high ceilings. It was furnished well and kitchen supplies were sufficient for our needs.

The office staff at City Realty were cheerful and helpful, (I mostly dealt with Masha) and someone met us at the place with keys as directed and on time. Check-out was easy and pleasant.

Above and beyond the call of duty, however, was that Anna couriered a pair of shoes to me in Moscow that I had left in a closet at the apartment. Someone had to go look for the shoes, they had to pack them up, and then arrange the courier service. I really appreciated the extra effort and time spent doing this extra job.

I would not hesitate to recommend City Realty to others or to book with them again.

Sincerely,

Donna Brown

Hello Anna

I must say you are one of the most efficient people I have worked with about this trip to Russia. I am very thankful for your attention. And I really appreciate the different apartment. It is within walking distance of many of the places I want to see in St. Petersburg.

Thanks again

Dear Maria,

Thank you very much for your help and good service.
I had a nice time in Moscow. I particularly enjoyed my stay at the White House Suite.

Best regards

Dear Maria,

Having returned to Boston last night, I wanted to contact you about the apartment in which I stayed in Moscow from the 15th to the 19th of March.
The apartment, as you know, was arranged for me by your firm, City Realty.

I liked the apartment a lot, and I will definitely use the services of City Realty again in the future. (I come to Moscow 2-3 times a year.) I also wanted to praise the employees of the Moscow office, Svetlana and Fred, who were very pleasant and helpful. Svetlana met me at the apartment precisely as we had arranged, and she very expeditiously took care of my visa registration.

Maria, I wanted to thank you so much for you and your staffs help. I enjoyed the stay in Moscow and I am really looking forward to another trip to see more.

Svetlana and Fred were very curttious to me and also a great help. Also even enjoyed the ride back to the airport…..I like the way people drive there.

Once again thank you

Sincerely,

Hi Maria,

I just wanted to thank you for your pleasant help during my stay. It was a pleasure staying at one of your apartments and I do look forward to using City Realty the next time I´m in Russia.

Good luck!
Michael

Dear Nadia,

I meant to write to you much sooner, but despite the delay, I can say that I was very pleased with the Arbat Flat, and especially with the help and support of your Moscow office staff.
Svetlana was especially helpful with good advice and assistance with taxi arrangements. Both of the young women were cordial, friendly, and seemed to enjoy their work. They made a great impression on us.

Best wishes and thanks,

Hi Nadia,

I am back in Australia after my great trip to Europe and wanted to send you a quick email to thank you for the great apartment that you arranged for my brother and myself in Moscow. I must admit when I saw the outside I was a little concerned but when I got inside it was great - great views and location.

As a result of all your help making my trip so enjoyable I have been recommending your company to people back in Australia. As I am a school teacher a few of my colleagues who travel a lot have taken your details.

Once again thank you for all you have done and if I don´t return in the immediate future some of my friends will.

Kindest Regards

Nadia,

I´ve been meaning to thank you for your help organizing our trip. The trip went very smoothly.

The apartment in Moscow was well appointed and very well located, so we could walk to most places from there. Julie, at City Realty in Moscow was also very helpful with our visa registration, and we really enjoyed visiting Exhibition Park while we were out there.

The Red Arrow Express to St. Petersburg was a highlight, the first class cabins were well worth it. The Northern Lights Hotel in St. Petersburg exceeded my expectations, the room was beautiful, and the staff was extremely helpful.

Thanks again for helping us with such a memorable trip.

Allen

P.S. Attached is a photo of Jennifer and I at Red Square.

Dear Nadia,

We had a wonderful time in Moscow. We liked the apartment and especially the location of the building in the vicinity of the Tverkaya Ul.
The arrangement with the driver at Domodedovo worked out beautifully.

Bye bye

Dear Nadia,

Thank you very much for the organisation, everything was very good. Also Moscow office helped me for the transfer to the airport yesterday.

Thanks again for everything and i hope i can come again.

Sincerely,

Dear Nadia,

Thank you for perfectly organised arrangement. It was a pleasure to use your company and I will highly recommend it to my friends and colleagues.

Best regards,

Dear Nadia,

I didn´t write to you since I came back from Russia.

But I want to thank you for your help. The apartment was realy very nice and the view from there was so wonderful!

Be sure if i come back to Russia I´ll stay with City Realty and i´ll give your adress to all my friend going to Russia!

Thanks a lot again.
Pascal Arros

Nadia,

Just wanted to say Greg and I had a wonderful time in St Petersburg and Moscow. I shall be recommending your apartments to everybody I know. Especially the St Petersburg apartment. Thank you very much.

Thank you

Hi Elena,
we are back to Canada, we enjoyed very much Russia, Moscow, what a nice city.....
the guide was very good with a perfect french language
Thank you again for your support

Back again in office from my Moscow trip last week. We were very happy and satisfied with the car service you offered us and specially with Nikolaj, the best driver from Moscow. We wish to thank you and Nikolaj as well for this great support which made our stay and work in Moscow more than comfortable.

Best regards,

Dear Elena and team,

We thank your team for making our visit to Russia so endlessly memorable -- and special appreciation to Nastya for helping Lola through my two days´ absence in hospital. Everything went well afterwards, especially with Julia on the Vladimir-Suzdal tour.
Perhaps we may meet again someday.

Just back from holidays. We had an amazing time. Loved St Petersburg very much. Thank you for helping us organizing the trip. I found your website very helpful. And all staff very profesional and helpful as well. So big thanks again to everybody in the office. We would like to return to russia for moer holidays at some point.

Zsuzsanna

Chere Madame Maslaeva,

Mon epouse et moi, tenons a vous remercier pour l´accueil et l´efficacite de votre agence durant notre sejour a St Petersbourg: appartement confortable, silencieux et agreable, sans oublier les petits details importants lorsque l´on voyage (petits sachets de the dans l´appartement, seche cheveux, planche a repasser, etc.), ponctualite et efficacite du chauffeur qui a assure notre transfert vers la gare de La Baltique lors de notre depart.

Nous ne manquerons pas de recommander votre agence aupres d´amis qui desireraient visiter votre ville.
Sinceres Salutations

Dear Elena:

Thank you for all the arrangements and good advice for my recent trip to Russia. Your driver, Victor, was perfect: he gave me a tour of the route from the airport and even taught me some Russian words. The hotel Nevesky was just right for me, a single. The staff couldn´t have been more friendly and helpful right up to my leaving; by then we were up to hugs for goodbyes! (We overcame the language problem with much laughter.) Not a fancy place, but more than adequate and the ladies made me feel very comfortable. I would recommend it to anyone! I loved Russia and hope that I can make the trip again...

HAPPY HOLIDAYS!

Best regards.
Helen

Hello Elena! So very sorry this thank you is soo late but i wanted to thank you and your very fine organization for a truly wonderful trip! Everything went just fine and no problems at all! All members of our trip had a great time!We also wanted to thank you for providing us our truly great driver Nikoli Dimitrov! He was not so much our driver,but he was a true member of our party! He was GREAT!! We look forward to booking our trip to MAKS 2009 with your firm , and wish to have our new friend Nikoli as our driver.Many thanks to you all and wishing you the best for the new year.Thank you again Elena! I will write again in ´09. Mark

Dear Nastya,

just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. The first poor impression about the entrance and the stairs disappeared soon, just after crossing the door (I know it´s not in your hand, but the aspect of the stairs is a bit frightening for western tourists!). But once there, we appreciated the simple and functional Ikea style, not very different from what we have at home. The appartment was clean and comfortable, and we were really at ease. Besides, your services proved to be accurate, with transfers to airport on time and english speaking drivers.

So, congratulations for your job, we spend five lovely days in yor city, and I will recommend you if I have the opportunity.

Best regards!

Dear Nastya,

I´d like to thank you and City Realty team for help and support. We enjoyed visiting St. Petersburg very much, and we really appreciate that there were no problems with accommodation. Hope to use your service again in future.

Thanks again.

Dear Anna,

You did an excellent job and should be commended for the arrangements for the mini-hotel (Admiralty Inn which everyone in my group highly enjoyed and what a superb location!), the support for the four visas, the two transfer drivers and all your prompt answers to my many questions.

We had a marvelous time in St Petersburg and we will recommend City Realty to our friends and acquintances.

Thanks again for your help.
Best regards,
Donald Harper

Thank you for arranging the apartment and transfers in St. Petersburg. Everything was wonderful and we enjoyed the apartment very much. I will recommend you to my friends who travel to St. Petersburg.

Dear Nastya,

Now that we are back home, though feeling rather ´hung over´ with the excitements of our visit to your extraordinary city as well as to Moscow, we are writing to thank you for your many kindnesses and your attentiveness to our comfort and convenience during our visit. You have a most impressive organisation which, we are sure, is enhanced in its work by the unwearying commitment of you and your colleagues.

By the way, if you know of anyone who might be interested to explore a gap in the shuttle bus market, we think there must be an opportunity in ferrying visitors between Pulkovo I and Pulkovo II. A fare of 100 Rbl each way would probably not be unreasonable when taxi drivers ask (but in out case did not get) 1000 or 1500! It would be much easier than having to take the 39 coach towards the city and getting off and crossing the road to catch the 13 shuttle on its last stop before turning into Pulkovo II (even though that method is even cheaper)!

Our kindest regards to you and your cooleagues who assisted us,

With best wishes,

Valerie and Gordon Read

Thanks very much for sending your newsletter. I was very pleased with your services last summer when I went to St Petersburg and i may envisage to come back next year. If so no doubt i will contact you.

In the meantime, i wish you all a very happy new year.

Best regards

Margareth Thorion

Dear City reality team member ;

I travel moscow and st. Petersburg with your organization at
2005.Really it was wanderfull.Again thank you very much your kind
approcah and discipline.I always advise to my friends your firm If
they want to visit Russia.
Also I wish you happy new year. Best regards, YUKSEL.OZBEK

Holiday greetings from Texas!
I just got the newsletter and feel a bit homesick. That is probably a bit
weird, since I am not Russian, but only visited this past summer.
My friend Ludmila Pospelova and I had an amazing 3 weeks in Russia and I
long to return. She gave me a calendar with pictures of Moscow on it and I
have it hanging in my office.
City Realty made our visit so easy and comfortable. Of course, traveling
with Ludmila was a dream come true. She was at the ready to answer
questions and translate.
I wanted to ´fit in´ and not look like a tourist. Apparently I succeeded
since many folks asked me directions or just spoke to me in Russian.
Ludmila jumped right in, thank goodness.
Russia is just gorgeous and I hope I will be lucky enough to return. So
much to see and do. I found the people warm and friendly, the food
delicious, and adventures around every corner.
I wish you health and happiness in the New Year,
jsm

I hire an apartment on St. Petersburg on Nevsky 66.
The place is perfect, in the best area to be (just 10
minutes walking to the hermitage). If you want to have
dinner you just walk around and you´ll find lots of
restaurants. And the service is good they give me a
lot of interesting information. I was very impresed of the
apartment and the service. Thank you for everithing Dasha.

Bernardo Gonzalez from Mexico

Dear Dasha

We are now back home in Australia and I just wanted you to know that we appreciated the way you handled our booking in St Petersburg. It can be difficult sometimes dealing with tourists so, many thanks, we have good memories!

Kind regards
Carol McGarrick

Hi Dasha,

Thanks for making my trip comfortable and the apartment was perfect!

Beso,

Carlos

Hi,
I have just come back from my trip to Saint Petersburg and I have seen the roses and chocolates that you delivered to Natalia and I just wanted to say a big thank you as they looked wonderful.

Yours sincerely

Steven Tsang

Hi Dasha,

Great to meet you last week, and thanks for everything. Brooke and
I enjoyed the apartment quite a bit.

Hope to see you again in May!

Best,

Jeffery Meyer

Hello Dasha:

I just wanted to thank you for helping make my trip very enjoyable. The
apartment was just perfect. Great location! The drivers you provided for
my airport transfers were pleasant and helpful.

I have recommended you to my co-workers.

Thanks again,

John

Dear City Realty,

We had a very good stay in St. Petersburg in your apartment in Millionaya 23.
Thank you for the transfer from and to the airport.
St. Petersburg is a very beautiful city and we hope to come back in the future.

Best regards,

Frans and Maria Hofhuis.

Dear Tanya,
First of all, we wish you a happy new year, with lots of happiness and
successes.
We would like to thank you and the whole team from City Realty for your
valuable contribution to our stay in Saint-Petersburg. The apartment was
fine, visa registration efficient, and handling of keys very easy. We will
recommend your services to people interested in travelling to Russia.
Best regards,
Arnaud

Dear Masha!
Excellent service. I´ve got my tickets very quickly.
Thank you
Rich

Hi Everyone!



I found arranging for travel in Russia to be very bureaucratic and
process oriented, not service oriented. The people at City Realty did
the best job of listening to me and trying to meet my needs of the
travel agencies that I worked with. I appreciated this effort and I
think you will too.




Best wishes for safe adventures!

Dear All at City Realty,

Just to let you know how much we enjoyed our last trip to Moscow. The service was excellant as allways. We stayed at the Golden ring Hotel,and on this occasion you also organised a very enjoyable tour of the Kremlin. We shall continue to use your service. We are in fact today booking another trip with you. Using your Best Hotels site. We shall try to take some photos this trip.
Yours Sincerely

I somehow found City Realty on the internet whilst exploring travel to Russia. We are experienced travellers and had been to St Petersburg and Moscow some 30 years ago. We were a litttle concerned with internet security but felt secure with City Realty. Indeed , there security seemed so tight I had some difficulty with the internet. The solution was simple, I rang Russia, and spoke to the people at City Realty. They were perfect, they spoke excellent english (australian) answered every question and were more than helpful, whether booking hotels, apartments, trains from helsinki or taxi´s to meet the train.
If you need a company that knows your booking and gives personalised service then I can recommend City Realty. And if you have trouble with the internet then just give them a telephone call, it worked perfectly for me. We had a great time!

Hi!

During our holiday in St Petersburg this July , we stayed in
appartments rented through your company. We were all impressed not only with
the quality of the flats which were very clean and central but also with the
help that everyone at City realty gave us from our very first contact via
internet. They helped us with the visas and train tickets and all sorts of
information. We have not only recommended them to other friends but also
are planning to come back again to Russia in a year´s time when we shall
definitely book our accommodation through them. Thank you all at City
Realty and Good luck.

Nickie Bertolotti from France (and the rest of the group from England and
Canada)

Hello, Sdrastvitje,

We enjoyed our little, clean, newly adapted room with tea, coffee and fridge in a rather safe and very central area. We met the owner when stoping with the taxi to ask where it is, because finding the adress should be marked very clealy. A picture on the web would be nice before booking.

Thanks for you personal help on the phone.

Kind regards
Walter, Eva and daughter Nina

Hi everybody,
I’m so glad let you know, that our stay in Russia in summer 2005 were very interesting, successful and very nice. We were in St. Petersburg for three days. We booked our hotelstay via internet und we get a answer shortly after booking. The paymentmethod was easy und correct. The hotel was a good choice. It was clean, centrally located und our voucher was accepted without difficulties.
So I like to say thank you to all of the team.
We will go to Russia in the summer 2006 too. I’m sure, that we will book our appartement and the invitation for the visum by your young growing company as well.


I wish you a Merry Christmas and a Happy New Year and I’m looking forward to contact you in the next Year.

Best wishes

Sabine Dugge, Germany

Hi Victoria,

Myself and my 2 friends had a wonderful time in St Petersburg - thank you very much for organising our appartment and your friendly manner - if we decide to visit St Petersburg again we will be sure to contact City Realty again.

All the best!

Regards,
Michael

Hello Elena!!
Just wanted to say hi and thank you!!
Everything was perfect as you arranged it. The driver was at the airport, the hotel was ready, no problem, and thanks to you.
It was wonderful doing business with you, and will be a returning customer later this year.
thanks, again,
Ernie Mendez

Dear Anna,
We have arrived back in Pretoria and I am back at my desk. We were initially a bit apprehensive about setting up our tour on the internet, so I thought to let you know that we were very happy with every aspect of the service you provided. The bookings, appartments, transfers, rail trip and car/driver were all excellent. Many thanks. Regards
Graham

Dear All,
I am very pleased with your service in Saint Petersburg. The apartment that City Realty rented to me, located at Dumskaya 5, was an excellent place. There were all the necessary things to live with comfort and the whole apartment was new, operative and clean. The apartment is in a building located near the most important places in the city.

Visa support is another good service of City Realty. I could get my visa without any trouble, easily and quickly. Later, your stamp in it was enough to leave Russia.

City Realty’s staff, in Saint Petersburg, is efficient, kind and affable. I have to write specially about Anna. She was always ready to help us in everything, from the beginning to the end of our stay in Saint Petersburg. She solves everything and she never loses her smile. She is an authentic professional. In her, you have an excellent collaborator. Congratulations! I am sending now a photo of Anna, as we promised to her.

If I’ll come back to Saint Petersburg (or Kiev), you can be sure that I’ll contact your company again. Thanks for your offer; I’ll take it in account. My best wishes for the New Year 2005 to: Paul, Anna, Ira, Katya, Elya, Maya and Igor
Sincerely yours,
Humberto

Hi Paul,
Martin and Elena here from New Zealand. Sorry I didn´t get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The apartment was imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.

However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.

Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards, Martin and Elena.

PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg.

Dear Paul,
We so very much enjoyed our stay in St Petersburg. For me especially it has been a long held ambition to come to Russia, and now I will certainly return. I was impressed by the spaciousness and quality of your lovely apartment, it was so central and yet so peaceful. I love the fact that the building was old and original and maintained this impression, balcony and big windows, while being so modern and comfortable inside. Everything we needed was provided. You and your staff were so helpful to us. I have traveled a lot including Prague and Venice, both noted for their beauty, but for me St Petersburg itself is by far the most unique and beautfull city.

I am a German Expatriate working in Saratov, Russia. I use my vacation to get to know the country. For a four day trip to St. Petersburg with my parents who flew in from Germany, I made a reservation with City Realty. The apartment was right next to Nevsky Prospekt and very well equipped and very clean. City Realty organized tours for us to Tsarskoje Selo and Pavlovsk on the first day and Peterhof on our second day. They picked us up in a very comfortable Van and while riding to the sightseeings the guide gave us lots of information about the history, present and future of St. Petersburg. So additionally we also got a St. Petersburg sightseeing tour! The palaces in Tsarskoje Selo and Peterhof are usually very crowded. Lots of tourists were waiting at the entrance but thanks to City Realty we were in there in a minute. The guide was also experienced in those places and gave us useful informations and hints. To sum it up, we really enjoyed St. Petersburg and the tours. My parents were very enthusiastic about St. Petersburg and promised to come back next year! Thank you, City Realty, that our trip to St. Petersburg is still very vivid and pleasant in our mind.
Best regards,

Andrea Friedel

Dear Maya,

I`d like you to thank you for your excellent hospitality and services provided during my wife and her guests visit to St.Pete. Starting from meeting late at night on time I heard that everything was perfect; the central location, european fit out, clean, tidy, economic. This was her third visit and the best accomodation services taken among all. Others like beverages, city maps, etc were a bonus. You will definetely be the first that I will remember in my next St Pete visit.
Regards,
Deha

Paul,

Having made several trips to Russia in the past few years, the idea of spending another two weeks in small, expensive hotel rooms was not exciting me. The opportunity to rent an apartment had some real advantages. The service from City Realty was precise, timely and without problems. Your people were courteous and helpful and the apartments met my expectations 100%. I will certainly have no hesitation in using your services again and recommending them to my friends and business colleagues.
Nick

Using City Realty is the best way to stay in Moscow: convenient, clean, calm apartment in the center for less than a hotel. Very nice and competent staff, cleaning by maid included. Don´t look elsewhere
Best regards,
Dahoud

In previous visits to the great city of St. Petersburg, I stayed in hotels. For my last visit, I stayed in an excellent apartment offered by City Realty.

My apartment was clean, efficient and perfectly located near the city centre. The service of City Reality for registration of my visa and the pickup/collection of keys went smoothly even though I arrived and left on a Sunday. Luckily for me, the staff could help me in English as I still have not mastered the difficult Russian language. All in all, my stay was more comfortable and cheaper than if I had stayed in a hotel.

I will certainly use City Reality again for accomodation on my next visit to Russia.
Sincerly,
Willem Wals

To Paul and the staff at City Realty,

I wanted to thank you very much for your help in my recent visit to St. Petersburg. I visited the city from November 2 through November 13, 2004. Every step of the way, from initially looking at apartments online, to booking the apartment, to follow up emails, to actually getting the transfer to the apartment was handled not only professionally but personally. It is a nice touch that you provided a personal contact at your office that I could reach at almost anytime of the day. Her name, of course, was Katya. She was a delight to work with. She handled all of the arrangements with patience and grace.

I have visited Russia before, but never St. Petersburg and had some concerns about using an apartment versus a hotel. Utilizing an apartment instead of a hotel room was not only a savings in money, but was so much more comfortable as well. The apartment was very clean, warm and fully equipped from a satelite television, to bath towels, to pots and pans for the kitchen. Having a cleaning lady stop by every few days was a nice touch.

I am a business owner myself and I know how it can be tough some times to always put your best face forward to clients. But I stopped into the office several times and the staff was always eager to answer any questions and help me with anything. There was one time I remember I had to stop into the office and Paul was the only one there as it was a holiday weekend.
He took the time to help me and my fiance out and even hailed a cab in the pouring rain. It is touches like this that make your company great and I see only a bright future for City Realty.

I definitely will recommend your company to anyone who asks and will be utilizing your service in the near future for an apartment in Moscow next year. When my future wife and I come back to St. Petersburg (hopefully very soon), of course, you will receive a call from us.

Thank you again for all your help and wonderful service. I wish you a happy new year and continued success.
Respectfully yours,

Jeffrey
P.S. Hi Katya!!

Dear Paul
City Realty is a friendly and competant company that could not do enough for us when we visited Russia in June 2004. The flats we rented were spacious and reasonably priced and situated centrally. The russians, not unlike the Scots, are dour but proud of their fascinating country and generally helpful.

Moscow may only require a few days, but St. Petersberg demands a full week and is best seen on foot. Make sure to have tea at the Astoria hotel -Hitler could not!
Alan Anderson

Dear Paul and City Realty,

I wanted to write to you to express my appreciation for the way we were treated.

Firstly, the apartment was excellent and very reasonably priced for its location in St Petersburg. It was my parents´ first trip to Russia, so having somewhere so central, comfortable, and within walking distance of all the great sites was ideal.

We especially appreciated the guided tour that you organised for us at very short notice - the interpreter and guide was absolutley brilliant. We felt that you made a special effort us to organise this, and that the service was very personal and helpful.

Working with you over e-mail to organise the booking was also very straightforward - you were always very quick, helpful and courteous, and I felt that things were being done confidentially. It was interesting to have the details and correspondence all recorded on a secure site.

Although I speak some Russian, having people who speak very fluent english is obviously very reassuring for others like my parents who would struggle to communicate generally in Russia. I hope that I can come to St Petes again to enjoy your services once more.
Best wishes to all of you.

Nikki

My family of 5 spent 3 glorious days in St Pete. We stayed in a 2 bedroom apartment rented to us by City Realty. City Realty picked us up at the train station, took us to this apartment that had a great location in the center of the city. The apartment was very clean, comfortable and spacious. It was kept clean by a local maid.
I would highly recommend City Realty for their value and location.
Thanks City Realty,
Percy P Batlivala & Family

Dear Paul and Anna,

I would like to thank you for the excellent accommodations and service. The information on the website and efficient email communication allowed making the right choice and facilitated the travel arrangements. My friends and I enjoyed very much staying in a clean and spacious apartment in the heart of St.-Petersburg, two steps away from the major attractions, and at a fraction of the cost of the nearby hotels. I am very glad to have chosen your business, I will use it again, and I will certainly recommend it to anyone I know. Please, keep up with the good work.
Best regards,
Alexander

I have spent my last summer in St. Petersburg and I stayed with City Realty in 2 different flats. Everything was perfect, from the transfer from airport up until the end of my holiday. Thanks for the professional people and perfect service.
Daniele

My time in Spb was made so easy by City Realty, a young company based on Bolshaya Morskaya. They saved me money, frustration and time. Their apartments are very comfortable and central, but their customer
service is what really sets them apart - nothing is too much trouble, they re-assure and support you, and offer great value for money. I´ve already booked my time there next year with them. That´s a 100%
recommendation.

Dear Katya,
Once again thank you for organizing the apartment for us in St Petersburg. The service from your office (and via the website) was friendly, efficient and helpful. Our apartment (Moika 28) was delightful to stay in for the week. It was very clean when we arrived and had plenty of room for two couples.
The location was fantastic.
Kind Regards
Ben

Dear Katya,
I wanted to thank you and the rest of City Realty for a truly wonderful trip to St. Petersburg. But especially you, because of your patience and willingness to work with me to make my second (but not last!) visit to Russia truly great. Tell Paul I said hi. Thanks again and I will of course be using your services again when Nina and I come back to St. Petes (as a married couple of course!).

Sincerely, Jeff McDaniel

Dear Paul and Leonid!

I wish to thank you for the help and professionalism when dealing with my quite demanding request to find and purchase apartment for me.

In spite of my prejudices towards success of the purchase of a nice apartment remotely, I was happy to find out that the things were managed very smoothly and quite in line with Western standards. Of course local knowledge is a must. One of the important components of the deal was the clarification of the background of the apartment that could not be done without your thorough checks. Also the financial aspect of the transaction (using cash) was quite easy, well organized and secure. I would recommend your firm to any of my acquaintances who maybe looking forward to find a holiday place in St. Petersburg.

Kindest regards and thank you L. Wilson

Our experience with City Realty has been very positive. As newcomers to St. Petersburg, City Realty helped us find an apartment in an ideal location overlooking the Neva River. We are grateful for their efficient service. They facilitated communication between us and the Russians. We were very pleased with their assistance and would not hesitate to use their services next time.

Dear Maya,
Many thanks for once again your swift response and the professional standards that you operate to; it is truly appreciated. I will have to make sure that when I am in Russia next that I buy you a drink for keeping romance alive between Natasha and myself
Best wishes and thanks again Chris

We were pleasantly surprised with our accommodation in St. Petersburg through City Realty, because we had been late in booking for a popular Russian holiday weekend and expectations were low. The apartment was clean, comfortable and conveniently located so we could walk to the tourist highlights and great restaurants. Victor and Anna were very gracious hosts and I certainly intend to contact City Realty again when I want accommodation in St. Petersburg.

Hello Anna,
Thank you so much for all your efforts to deliver the flowers at the changed date and at so late a time, I appreciated it. I would also like to thank City Realty for such an excellent service and I will am sure I will use this service again, and others. I also found all the info on the website regarding all the services offered very informative and will hopefully use them when I eventually visit St. Petersburg. At that time, I will need accommodation, holiday visa, etc. Thank you again for the excellent service, I have been told the flowers are very beautiful and look forward to seeing the pictures as soon as you have them.
Regards, John

I want to thank you at this time for the wonderful service that I have received. It is my intention to return to Europe in March and at that time I will use your company to go to St. Petersburg once again.
Regards Ray

Hello Anna,
A brief & belated note to thank you for all the effort you put in to making our holiday fantastic – we really enjoyed ourselves!
The apartment at Moika 28 was excellent and all the transfers worked really well. So thanks again and I hope many more people use your service!
Kind regards.

Our whole family had a great time in St. Petersburg, and the help of City Realty was a big part of that. They were always kind and helpful and arranged for all kinds of things, from a great babysitter to advice on nearby stores. The city is so stunning, and being able to stay right in the heart of things walking distance to all the sights made our trip much more enjoyable than others we know who stayed farther out and didn´t have the kind of help City Realty offers. We also highly recommend that anyone going buy the Knopf Map Guide before coming, it helps you to understand where the apartments are as well as the many other amenities and aspects of the city.
Lizzie, David & Havivah Saltz.

Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all.
The possibility of renting apartments when we go to St Pete´s is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation.
See you soon and if we can be of any assistance to you in Moscow just let us know,
Kind regards,
Peter & Vanessa & Family

Hi Masha, I just wanted to thank you for organizing such a great trip for us. Our guide Anna was great, smart and very educated on all topics, fantastic to have around! The hotel was very confortable, Georg the driver was efficient and so typically russian, I think... If one little detail could have been better it is to combine both excursions out of St Petersburg the same day since most of the road is the same. But trully I will recommend your organisation to friends and relative that may want to come and visit St Petersburg. Thank you for your great job and your follow-up. Francoise

Hello Alisa, Hello Dasha

We came back three weeks ago and had to attend to lots of chores that are now all under control.
Please accept biiig thanks from Mr. Sims, my husband Dan and myself .
Your organization of our visit to your beautiful country was impeccable. We felt well-taken care off and very special!
We loved all the tour guides you have allocated to us - but Elena Vinogradova in Moscow, a wonderful human being who was closer to our "age" and far more experienced a guide - was our favorite! We shall certainly recommend your agency and Elena Vinogradova as a guide - to anyone that we know wants to visit Russia.
Young Anna and especially Elena Kaschevskaya made our stay in St.
Petersburg a very, very enjoyable affair. They were efficient, knowledgeable, extremely helpful, kind and personable young ladies.
We fell in love with the driver Sasha in St. Petersburg! What a character! We even christened him with two more "informal" names:
"The formula 1 driver Sasha" or on occasion: "a Kamikaze driver Sasha"!
:-)))) Still, Sasha got us where we were going in the shortest period of time through the heaviest road traffic with admirable driving skills and without the scratch - on the car or the passengers! :-)))) [this is supposed to be a "smiley face"]
We did have a slightly disturbing experience when Mr. Sims was pick- pocketed in St, Petersburg´s underground, but he managed to cancel his credit cards before the big damage could be done and soon got back on his feet. After that incident however, he was not willing try the underground transport again.
Well, I guess this says it all Alisa. Ah, yes, I hope Elena Kaschevskaya mentioned to you that my husband wanted to bring you a bunch of flowers as a way of thank you for taking such good care of us.
We are so sorry that we never had enough time left in St. Petersburg after the guides would return us back to the hotel - to make it to your office before closing time.
So here is a picture I took of the of flowers we wanted to buy for you...
Thanks again for everything and....KEEP UP A GOOD WORK.

Kind regards
Sonja Myers

I must admit going to Russia was a big deal for me. I didn´t speak the language and had no idea what I was getting into. I cannot tell you how happy I was to use your company to find me places to stay, interpreters, flight tickets, cell phone use and the list goes on and on. People were very friendly in your office and my visa was worked out very quickly. I have told my friends if they ever want to go, please call City Realty. By the way, our friend Vladimir was indispensable for me.
Yours truly, John Cantin, Canada

Dear Alisa;
Realy it was very nice holiday. Like a dream. Thank you very much for your help during this trip. Everything was perfect. If anybody wants to came Russia from Turkey I will advise City realty.

Andrei,
Many thanks. I would like to say that I have been very impressed by your prompt service and customer care. I will be recommending your service to my family and friends.

Paul,

During my visit with my family to Russia this month, I stayed in City Realty apartments at both St Petersburg and Moscow.
Right from booking the apartment on internet, to checking in /out of the apartment was very smooth and hassle free.
While in Russia all my queries were answered promptly .
I would like to thank your team Tanaya, Dasha and Maria for their courteous service.
I would definitely recommend City Realty to any of my friends visiting Russia.

Thanks

Raju

Myself and my friend Kevin Foy stayed in the Ermitage until Sunday the 22nd of August.I just wanted to drop a note to you to thank you for being so professional and kind to us. We will certainly recommend the Ermitage to our friends!

Dear Elena
We have just arrived home from our holiday, having spent a week in Finland after we left St Petersburg. This is just a quick email to thank you and your colleagues for all your help with our arrangements. It all went very smoothly.
We loved St Petersburg and will definitely come back for a longer stay at some point in the future.

Best wishes
Kate Heyman-Carreno and Antonino Palumbo

Hello Victoria,
We don´t know if you remember us but we hired the apartment, Moika 28, in July/August. We just want to say thank you because our visit to Russia was a trip we will never forget! The city was great and the apartment was beautiful. We will recommend city realty to all our friends and relatives because we had such a good time in Saint Petersburg with city realty.
Thank you again and maybe we will see you once again!
bye-bye
Paul van Urk
and Siert Peters, Frank Versteegen, Guus Zwitser, Joep Sins, Lars Berg
from the Netherlands, Europe

Hi Victoria,

Myself and my 2 friends had a wonderful time in St Petersburg - thank you very much for organising our appartment and your friendly manner - if we decide to visit St Petersburg again we will be sure to contact City Realty again.

All the best!

Regards,
Michael

Dear Elena,
I am writing to thank you for organising the excellent hotel Admiral for us in St Petersburg. The room, bathroom etc were very nice and the ladies in charge were extremely kind, friendly and helpful.
Also the tour of the Hermitage on July 5th with Anna Lapteva was the highlight of our time in St Petersburg. This most beautiful and highly educated young woman gave us three (my husband, daughter and me) a personalised tour of the beautiful treasures in the Hermitage and taught us a lot about the development of Modern European art over the centuries. Her high level of knowledge and her charming manner was very very impressive. Please pass on our appreciation to Ms Anna Lapteva if possible!
Thank you again! Yours sincerely Mara McKenzie

Hi Alisa!!

Thank you so much for your help!!! We had a great time with Julia!!!
We appreciate all you did!!! Our time in St. Petersburg will NEVER be forgotten!!! My father still talks about it and I´m sure he will for a long time!!! Julia did an incredible job as well as Alexi the driver. I know none of this could have been done without you so please accept our sincere thanks. If there is anything we can do for you... please let me know!

Again - thank you so much!!!!!

Hello Elena!!
Just wanted to say hi and thank you!!
Everything was perfect as you arranged it. The driver was at the airport, the hotel was ready, no problem, and thanks to you. It was wonderful doing business with you, and will be a returning customer later this year.
thanks, again,
Ernie Mendez

Many thanks for all your help in making our stay in St. Petersburg such a wonderful experience for my family. The apartment was lovely, centrally located, and very reasonably priced. Loved the high ceilings and big windows. The location could not be better. My father has a pacemaker and he walks very slowly, but he had not trouble making it to the Hermitage, St. Isaac´s and the Assumption on foot. There was a 24-hr market around the corner, and a lovely pastry shop a block away. The price was better than a hotel, or any of the other apartment rentals I checked. This was my third trip to St. Pete with my wife and son. The two previous times we had stayed at a friend´s house. This was our first time with you and I did not want anything to go wrong as my parents, who are in their mid-70s, were joining us this time. I appreciated Dasha´s quick and reassuring responses throughtout, as well as Natasha´s help and professionalism. Also, I am very glad we took advantage of the transfers to and from the apartment. The driver was punctual, reliable and corteous. In short, my parents are walking on air after their first visit to St. Petersburg. It is a wonderful city, but you really helped make our stay truly enjoyable for the whole family.
Many thanks to you.
Francisco Gonzalez

Dear Anna, We are back home in Bangalore after a very nice hoilidays in Moscow & St.p´burg. Thanks a lot once again for the excellent arrangements. R. Krishnamurthy

nous avons passe un excellent voyage !
hotel tres bien et les transfers aussi.
la ville est merveilleuse....
merci encore pour vos services.

Our experience has been very positive. As newcomers to St. Petersburg, your company helped us find accommodations in an ideal location overlooking the Neva River. We are grateful for the efficient service. You facilitated communication between us and the Russians. We were very pleased with your assistance and would not hesitate to use your services next time.

Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all. The possibility of renting apartments when we go to St Pete´s is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation. See you soon and if we can be of any assistance to you in Moscow just let us know,
Kind regards,
Peter & Vanessa & Family

Hi Paul,
Martin and Elena here from New Zealand. Sorry I didn´t get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The lodgings were imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.

However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.

Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards, Martin and Elena.

PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg.

Dear All,
I am very pleased with your service in Saint Petersburg. The apartment that you rented to me, located at Dumskaya 5, was an excellent place. There were all the necessary things to live with comfort and the whole apartment was new, operative and clean. The apartment is in a building located near the most important places in the city.

Visa support is another good service of your company. I could get my visa without any trouble, easily and quickly. Later, your stamp in it was enough to leave Russia.

Your staff, in Saint Petersburg, is efficient, kind and affable. I have to write specially about Anna. She was always ready to help us in everything, from the beginning to the end of our stay in Saint Petersburg. She solves everything and she never loses her smile. She is an authentic professional. In her, you have an excellent collaborator. Congratulations! I am sending now a photo of Anna, as we promised to her.

If I’ll come back to Saint Petersburg (or Kiev), you can be sure that I’ll contact your company again. Thanks for your offer; I’ll take it in account. My best wishes for the New Year 2005 to: Paul, Anna, Ira, Katya, Elya, Maya and Igor
Sincerely yours,
Humberto

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